Policies
Cancellation Policy
The same terms the booking shows before you pay. Cancel from your trip page and the refund is processed under this policy.
Cancellation policyRefundable up to 48 hours before pickup, less the card fee
Full refund
Less the card fee
48 h+ before pickup
Deposit kept
24–48 h before pickup
No refund
Under 24 h before pickup
Hours count back from your scheduled pickup time · The card fee is not refunded · A no-show is no refund · If we cancel, you get 100% back · Cancel from your trip page: the refund is processed under this policy.